Work

When Marc interviewed for Broadview University over two years ago, the Campus Director told him they were looking to hire a Director of Admissions and kind of threw it out as a bone in a way that suggested she was looking for an internal candidate and wanted to see who could perform in a way to get the job. That was extremely motivating for Marc. He wanted the position and saw it as a competition. As Marc usually does, he went above and beyond to perform to the best of his ability at work. His numbers blew the other reps out of the water and was quickly becoming one of the most successful admissions representatives there.

 I can't remember the timing of things. I think it was in May 2013 that he switched roles as the High School Coordinator for Broadview.  It was either right before, or right after the switch that one of the Admissions Reps came back from Maternity leave and was made the Admissions Associate Director. Marc felt slighted by it. It appeared to be a move that suggested that the person coming back from Maternity leave might not have come back without the promotion? She was awful. She didn't know how to lead, got power hungry and had no idea what she was doing. Marc was grateful that he didn't have to do much with her since the HSC is not part of the Admissions team. He buckled down and went to work and with almost no training, within a year, he had the most inquiries for Broadview from High Schoolers out of all the other HSC's in the Globe Network  (nationwide).  

Lots of changes happened at Broadview the following months. The campus director left to go to corporate, a new campus director was put in. The Associate Admissions Director quit. Enrollments were not as high as they needed to be and budgets started to freeze. After a year of the most successful HSC numbers Broadview has ever seen, Marc had his annual review. He was given the highest ratings that his supervisor had ever given......yet, he wasn't allowed to get a raise because there was no room in the budget for it. Layoffs started happening all over the campus. Good people left or lost their jobs. Marc was feeling uneasy and uncertain about continuing there. Out of the blue, he was pretty much told that he needed to come back to admissions (and continue with HSC), get on the phones and do what he could to get enrollments for the fall semester. This was extremely frustrating. His supervisor was encouraging him to just hang in there. He would take care of Marc. After going to the temple, we both felt like he just needed to be patient and wait.

School started, Marc was able to switch back to full time HSC and went at full throttle scheduling time at high schools to present, continuing to develop relationships with teachers and counselors, and kind of settling into the groove. 

I think it was at the end of September was asked to not schedule any more presentations from November on. A couple of weeks later, he was approached by the campus director and offered the position as the Director of Admissions. Finally! It was so exciting, we'd finally see the pay raise that he deserved and it was a great next step professionally. Here's the kicker. They weren't going to compensate him for it. They wanted to make him a Director, supervise people, have more responsibilities and they weren't going to increase his salary. It was a disaster. Marc was so upset and disappointed. He called his supervisor (he's based out of Utah, is more of a regional director/trainer and is different from the campus director). The supervisor couldn't believe what he was hearing. He was absolutely disgusted as well. That night, Marc felt like he needed to be bold. He wrote an email to the top dogs of the company and included his campus director, and the supervisor in Utah and pretty much said that with his experience, his performance at the company that he's worth more than what they are offering and if they weren't going to compensate him, he would stay as an HSC. We were a little terrified about it. But after much prayer and deliberation, felt like it was the move to make. His Campus Director met with him the following morning, and said that their final offer was to A) give him a token raise now or B) he could continue with his current salary and when they reached the numbers they needed he would be given a bigger raise than the salary in choice A (but not substantial). 

Ugh. This was not happening the way it was supposed to. It felt like a slap in the face and that they just didn't value his work there. Even though it didn't sit well, he ultimately decided to take option A, get the small raise now because who knows how long it would take in order to get the numbers down where they needed to be in order to get option B. He took the position because it was the best move to make professionally on his resume. Director of Admissions holds a lot more rank than High School Coordinator, even though he enjoyed his role as a HSC so much. The next kicker came when he accepted the position and he was given more information. Two of the three current Admissions Representatives were being laid off. One, was his friend whom he had started working at the company at the same time with. He fought for that person to stay. He had almost convinced the campus director to keep her on for a little while longer, but when it was divulged this person was more of a canker, had a bitter attitude and actually talked poorly of Marc behind his back, did more harm than good it seemed best to let her go and start fresh. So Marc was made the Director of Admissions with a team of 1 other admissions Rep and they had more pressure than ever before to get more enrollments than ever before. Good thing he is always up for a challenge huh? Marc has been working on getting his Masters Degree through the company. He will be finished with that at the end of March. When that happens, he will most likely look for a different company and hopefully with an MBA, the title of DOA and previous work history, he'll be able to get a job that gives him a substantial pay increase. We're keeping our fingers crossed.